About us / Why we’re different

EIMS is different because of our Quality, Specialization in serving high-tech clients, Convenience, Trustworthiness, Scalability, and our ability to provide Global coverage. We get you Results that you can trust and depend on, which give you a Competitive edge.

What we do Why we're different Who we are Our Mission Company History

RESULTS assured > Total commitment to your goals

Clients know they can trust us to deliver results on deadline and on budget. The hallmarks of our culture are integrity, value, quality and commitment. After more than 10 years, most of our initial clients are still with us. We offer an end-to-end ‘cradle-to-grave’ service that allows you to start small, and scale up.

SPECIALIST knowledge > Market expertise & agility

We specialize in demand-generation within the fast-changing technology marketplace. This exclusive focus gives us the edge in crafting and delivering every campaign and program for you. We’ll understand your product and service USPs - and we know which approaches will work best and be the fastest. For example, instead of spending precious time explaining the difference between a SAN and a NAS, you can focus on rehearsing your unique value proposition with our expert agents, so we get better results, sooner.

GLOBAL coverage > One-stop-shop for every country

You need only brief one team to get consistent results across all the territories covered by your campaign. We provide high-quality end-to-end services from our offices across Europe and the Americas. Our teams are truly international, with over 16 languages permanently in-house and others available on demand. We offer ‘all the languages, all the time’. Crucially, we speak languages at native level, and we understand and adopt the business etiquette of each country, opening more doors for you, in a more natural and credible way.

COMPETITIVE edge > Innovation gives you the edge

Our world-class, award-winning* tools and processes give you a competitive advantage, from closed-loop marketing to highly-scalable services that respond to spikes in demand as well as empty pipelines. Our end-to-end services accelerate success, reaping rewards whether you’re targeting enterprise clients or seeking major growth among SMB†s.

QUALITY & Integrity > A personal pledge to you

We’re big enough to cope - yet small enough to care. We keep each office on a human scale, so that our culture remains personal, enthusiastic and entrepreneurial. However, our systems tie all our branches together into one seamless network that gives you a simple-to-use, consistent level of service that scales to meet your needs. Our teams are highly-trained, courteous, committed and motivated to help you thrive. However, if you ever decide you want a change (for whatever reason) you can switch your business at no cost, giving you all the advantages of being able to change suppliers, without any of the disadvantages. This underlines our commitment to every client. Some of the factors which contribute to our unparalleled quality are:

Recruitment - the best recruitment process in the industry, to recruit the best people.
Education - builds the best skills, knowledge and expertise in the industry.
Process - lean - reliable - predictable - scalable.
Integrity - our #1 value: ‘do the right thing’.

Convenience

Truly Multi-lingual - all the languages all the time.
One-stop-shop - one contact to cover all the geographies you want to work in.
Experience - 12 years of experience, and a long list of blue-chip clients - proof we can do it.
Specialist - we talk your language.

* ROSA = Recognition of Open Systems Achievement award.

† SMB = Small & Medium Business