EIMS Blog

Having identified the Industry Trends in Telemarketing in part one of our Industry Trends Blog, we ask Andy Rutherford, “What are the Best Practices and strategy in the industry to manage Telemarketing services whilst demonstrating relative cost effectiveness and efficiency?…

The decision to outsource core business development activities such as lead generation, channel development and even sales desk functions is nearly always set to divide opinions; typically between those that have had a bad previous experience and those that have had a good one.…